All articles for the Reading Acceleration Program and Recovery Acceleration Program will use the terminology "Group," "User," and "Subject" though if you are an academic user, the terminology within the app will be "Class," "Instructor," and "Student." In most cases the functionality will be the same, and if there is any difference it will be outlined within the article itself

  1. Make sure you are connected to the internet. Confirm you can navigate to If you are unable to do so contact your local support for further assistance.
  2. Be sure you are using the correct app
  3. If you still cannot login, please contact during business hours (830am-530pm CST Monday through Friday) you can except a reply within approximately 1 to 2 hours. Outside of normal business hours you can expect a reply within 24 business hours.